Our new 25,000 square foot unit in Buckingham enables a range of solutions including storage, parcel picking, repacking and last mile delivery throughout the UK and overseas. The facility is run by our specialist customer centric team who hold over 100 years of combined experience in the logistics sector. NGC listens to the needs of our clients to provide unique bespoke logistics solutions from end to end. Pallet delivery and collection services are readily available for the surrounding areas of Warwickshire, Buckinghamshire, Oxfordshire and beyond.
Distribution Services – pallets and warehouse included
We have a diverse and flexible range of supply chain capabilities that can assist clients with successfully delivering products of all shapes and sizes when and how your customer wants them, whether that be UK overnight, same-day, time specific, or International deliveries, the solution is available with NGC Logistics.
Specialist Route Management Support
Our proven model enables us to create tailor-made logistic solutions for clients that require driver and vehicle support nationally within the business to business, e-commerce and consumer market sector.
You can contact our Buckingham Service Centre via email and phone.
0128 031 3666
NGC Logistics Ltd
Unit C Tingewick Industrial Estate
In a recent article responding to research by Barclays bank, it was reported that the UK’s logistics industry has fallen “significantly” over the past year. Rob Riddleston of Barclays said: “Confidence in the UK logistics industry has taken a knock from price pressure and increasing competition.”*
At NGC we pride ourselves on efficiency and going the extra mile for our customers. And whilst we can’t argue that there are pressures being placed on the industry, the uncertainty of the EU, pricing and the ability to attract skilled drivers we don’t feel that it’s all doom and gloom.
In fact quite the opposite and as a high growth logistics company, we have cemented our business operations to weather any storm.
We know that operating efficiently, saving on costs including energy and working to a sustainable business model are key factors in contributing to our success and a sustainable business. That being said, efficiency in logistics is vital and that encompasses using technology to enable our business.
It’s time to go back to basics
When looking at a new distribution centre or implementing new logistics activities, we have to consider whether that cost will add value to the supply chain. At NGC we look at ways of consolidating orders, reducing transportation costs, route optimisation and overall efficiency.
Our optimisation strategies have become a key component and competitive advantage. This has helped us win business with Amazon as we are quick to respond and enable quick deliveries, we’re flexible and know the importance of brand.
Providing the right product, at the right place and in the right time frame with minimal damages and returns at a competitive cost is a balancing act. One that we have crafted to suit our clients’ individual requirements. To achieve this at NGC Logistics we measure everything, performance measures are down to the minute. It’s also what we do with that information that counts. Our management team, including people who have worked in every part of the business implement training, continuous improvement programs to hone operations and increase customer service at every opportunity.
Training at the core
Training is core part of the NGC Logistics business. Drivers are trained in our methodologies that have been devised specifically for this fast paced industry. From grass roots we’re instilling standards and promote a culture of taking responsibility, encouraging suggestions for improvements no matter how big or small and going the extra mile.
As we look to the future, with the basics firmly in place, optimisation strategies that are relevant and continuous improvement we are optimistic about NGC and the UK’s logistics industry. With the right foundations in place there is scope for us to continue our high growth rate and ambitions of becoming the UK’s leading logistics provider.
If we can be of any assistance with logistics, warehousing or distribution services please don’t hesitate to contact our specialist team who can help.
Article reference : Belfast Telegraph
With the growth of online retail dominating the headlines, there’s a strong focus on sales. The question on our minds is how companies are managing their returns. This is an area that can negatively effect the bottom line but also a brand’s reputation.
It’s vital to have a clear and well-communicated process in place for returns. This should include the customer but also implications to stock levels. Looking at the fashion brands, it’s not a far fetched assumption that returns can be extremely high and not because the items are faulty.
Effective strategies and processes for managing returns can give your brand a competitive advantage, as we’ve seen with popular online brands. If you can make this process a stress-free process, your customers will thank you for it and you can build brand loyalty.
By mapping out your returns process from the customer returning the item, how they do that, to the reverse logistics, sorting and processing the goods (return to stock / faulty) you can identity hot spots that need to be improved. For business operations but also customer brand experience.
The quicker you can get ‘return to stock’ items back ‘on the shelf’ the quicker you can also improve cash flow. Speed is of the essence but make sure you’re not sacrificing efficiency. Improving your customer brand experience will have a positive impact on your profitability as you build loyalty and repeat purchases. Here are some tips to optimise and improve managing returns in your business :
• Have a clear, simple returns policy outlined and communicated well
• Map your processes to identify hot spots and how you can improve the process
• Manage your returns as you would another cost centre in the business
• Provide personnel with appropriate training for managing returns
The nature of returns will be different from business to business depending on the product, market and other variable factors. Successful companies today recognise the importance of managing returns and how this can gain your brand a competitive advantage.
As a fresh and fairly new company, we pride ourselves on being able to adapt and grow to customer needs. With these values in mind we’ve been exploring how technology is changing the world of logistics. In this latest blog we explore the benefits of technology integration.
A statement by Udaya Shankar, the Vice President of the Internet of Things signposts the benefits of integrating technology drivers into Supply Chain Management.
“When someone mentions the Internet of Things (IoT), most people think of electronics or wearables – the types of technologies that are driving adoption of a highly personalised “smart” consumer lifestyle. But there’s much more to the IoT story, and more specifically, its impact on the supply chain.”
Research firm Gatner says a thirty-fold increase in Internet-connected physical devices by the year 2020 will “significantly alter how the supply chain operates.” Specifically, it notes the impact will relate to how supply chain leaders access information, among other things. Connecting people, processes, data via devices and sensors will enable better analysis of operations resulting in enhanced in transit and warehouse visibility.
Supply chain and logistics
Products are handled and transferred between the manufacturer, suppliers, the distribution center, retailer, and customer. These many nodes in the supply chain calls for an agile and informed supply network in regards to product whereabouts and other specifications.
Key to in-transit visibility are cloud-based GPS and Radio Frequency Identification (RFID) technologies, which provide identity, location, and other tracking information. These are the backbone of IoT as it relates to the supply chain. By tapping the data gathered by these technologies, detailed visibility of an item is provided all the way from the manufacturer to the retailer. Data gathered from GPS and RFID technologies not only allows supply chain professionals to automate shipping and delivery by exactly predicting the time of arrival; they can monitor important details like temperature control, which impact the quality of a product in-transit.
IoT will bring all of this together in the following way: By putting an RFID chip in a pallet, for example, and a combined integrated device in the shipment vehicle, data is transferred into the cloud, and the devices can identify the pallet and not only share its position using GPS coordinates, but also bring in other data like weather conditions, traffic conditions, and driver-specific data (i.e. driving pattern, average speed).
The incorporation of this digital capability will result in a proactive shift in SCM and result in less delay and downtime due to intelligent analysis of real time data. Some of the benefits of this integration could include:
- Reduce asset loss. Know about product issues in time to find a solution.
- Save fuel costs. Optimise fleet routes by monitoring traffic conditions.
- Manage warehouse stock. Monitor inventory to reduce out-of-stock situations.
- Gain user insight. Embedded sensors provide visibility into customer behavior and product usage.
- Create fleet efficiencies. Reduce redundancies
IoT for the supply chain and transportation industries is part of today’s larger-picture digital business landscape by which connected devices enable organizations to work smarter, plan better, and foster more intelligent decision making processes.
We wanted a website that really encapsulates our core brand identity and company ethos, hopefully this is it.
Staff development and training
Drivers are trained at the ground level and there are many different site locations and each has a different training program. All training involves lots of one to one communication.
Recognising and growing talent is imperative to the company and is a core pillar in our strategic approach.
We encourage two-way feedback, focusing on an environment of personal growth; all our staff members are given incentives to work towards, be it financial or in the form of a gift.
Installing this company ethos has produced a productive and thriving work environment with a team of loyal and dedicated staff members.
“Take care of your employees and they’ll take care of your business” -Richard Branson
Why Choose Us?
That’s an excellent question, just take a look at the following from our satisfied clients:
- “NCG are a very professional outfit, I will use them again.”
- “This company really helped me dig myself out of a hole – thank you.”
- “Thanks NCG.”
- “I will not hesitate to use this organisation again.”
- “A socially sound company.”
- “NCG have exceeded my expectations.”